My client based in Dublin 2 are currently seeking a Project Manager who can balance strategic delivery with fast-paced, incremental improvements.
You’ll be responsible for driving delivery across customer-facing platforms and end-to-end customer journeys, ensuring continuous improvement and measurable impact.
The ideal candidate will be comfortable switching between strategic oversight and hands-on delivery, with a strong focus on digital transformation and improving customer experience through modern tooling and AI-driven solutions.
Key Responsibilities
- Lead delivery of both strategic transformation projects and incremental agile enhancements
- Manage end-to-end project lifecycles across digital customer journeys
- Work closely with product, technology, and business teams to define and deliver priorities
- Apply Agile methodologies to support iterative delivery and continuous improvement
- Oversee delivery across customer-facing digital platforms and experience journeys
- Identify opportunities to improve processes, efficiency, and customer experience using digital and AI-driven solutions
- Maintain clear project plans, reporting, and governance across initiatives
- Manage risks, dependencies, and stakeholder alignment across multiple workstreams
- Ensure delivery remains aligned to both short-term priorities and long-term strategy
Experience Required
- 3–5 years’ experience in project management or delivery roles
- Strong experience working within Agile environments
- Experience delivering digital transformation or customer-facing technology projects
- Understanding of end-to-end customer journeys and digital platforms
- Ability to manage both strategic initiatives and incremental improvements simultaneously
- Experience working across cross-functional teams (product, tech, and business)
- Strong organisational, planning, and prioritisation skills
- Comfortable working in fast-paced, evolving environments
Key Attributes
- Strong ability to balance strategic thinking with hands-on delivery
- Comfortable working in Agile, fast-moving environments
- Customer-focused mindset with a focus on continuous improvement
- Strong communicator with excellent stakeholder management skills
- Proactive and adaptable approach to delivery
- Comfortable working across digital and AI-enabled initiatives
- Highly organised with strong attention to detail
- Delivery-focused with a strong sense of ownership and accountability
