Senior Field Service Engineer ? Dundalk
We?re looking for a skilled Field Service Engineer to join our team, delivering, securing, and optimising enterprise-class infrastructure across on-premises, hybrid, and cloud platforms. This is a customer-facing role where you?ll be hands-on with deployments, troubleshooting, and ensuring clients achieve resilience through proactive monitoring, disaster recovery planning, and modern security practices.
The position is based in Dundalk with approx 50% of time spent onsite at customer locations, so a full clean driving licence is essential.
Benefits: Private Healthcare + Pension + 25 days holidays
Key Responsibilities
You will take ownership of the deployment, administration, and support of:
- Operating Systems & Infrastructure: Windows Server (2016?2022), Windows 10/11, Active Directory, Group Policy, DNS, DHCP, RDS, Hyper-V & VMware.
- Cloud & Collaboration: Microsoft 365 (Exchange Online, Teams, SharePoint, Intune), Microsoft Azure & AWS (IaaS, PaaS, backup, DR, networking, identity).
- Security & Monitoring: Endpoint protection, EDR/ITDR, enterprise monitoring platforms (Zabbix, PRTG, Nagios), VPNs & firewalls (SonicWall, Draytek, Ubiquiti), patching & compliance.
- Networking & Hardware: LAN/WAN design, Wi-Fi infrastructure, servers, storage, desktops, mobile devices, and peripherals.
- Databases & Applications: SQL Server (2016+), Azure SQL, AWS RDS ? installation, configuration, HA, backup, performance tuning.
What You Bring
- Degree or advanced qualification in IT, Networking, or related discipline.
- 5+ years? experience in systems engineering, consultancy, or field service.
- Proven expertise with Microsoft 365, Azure, AWS, SQL Server, and enterprise networking.
- Hands-on knowledge of security solutions (EDR, ITDR) and observability platforms.
- Strong troubleshooting skills across infrastructure, cloud, and security.
- Excellent communication and customer-facing skills.
- Organised, self-driven, and passionate about mentoring and continuous learning.
